Hb888 Privacy Policy

1Introduction & Scope

Hb888 (https://hb888.id) is an international online gaming and betting platform. This Privacy Policy applies to the hb888 website, mobile app, and all related services.

By using our platform, you are deemed to have accepted this Privacy Policy. If you do not agree with any part of this policy, please refrain from using our services.

Hb888 may update its Privacy Policy from time to time. For any significant changes, notice will be sent to your registered email or posted on the platform. The latest version will always be available on this page.

2What Information We Collect

Hb888 collects various types of information to improve service quality and ensure a safe gaming environment. Full details are provided in the table below:

3How Your Information Is Used

Hb888 uses collected information only for specific purposes. We never sell your data to third parties for commercial use.

• For account creation and management, login verification, and password recovery.
• For processing deposits, withdrawals, and other financial transactions.
• To complete KYC (Know Your Customer) verification and prevent money laundering.
• To provide personalized promotions and bonus offers based on your preferences.
• For customer support, complaint resolution, and technical assistance.
• To detect suspicious activity and maintain platform security.
• To analyze usage patterns and ensure responsible gaming.
• To fulfill legal obligations and meet regulatory reporting requirements.
• To improve platform performance and enhance the user experience.

4Cookies & Tracking Technologies

Hb888 uses cookies to keep its website and app running properly. Cookies are small text files stored on your device that help enhance your browsing experience.

• Essential Cookies: Login sessions and security tokens — the platform cannot function without these.
• Functional Cookies: To remember your language preferences and game settings.
• Analytics Cookies: To understand which pages are most visited — all data is anonymized.
• Marketing Cookies: Used to show relevant promotions; you can opt out at any time.

5Sharing Data with Third Parties

Hb888 never sells your personal information. However, limited data sharing with certain third parties may occur where necessary to operate our services:

• Payment Providers: Mobile Banking, Nagad, Rocket, and approved banks — to process transactions.
• KYC Services: Authorized identity verification providers.
• Game Providers: Your gaming history is shared with the relevant game providers.
• Legal Authorities: Upon court order or at the request of a regulatory authority.
• Cybersecurity: Technology partners for fraud detection and prevention.

In all of the above cases, data sharing is governed by international data protection agreements, and only the minimum necessary information is shared.

6Data Protection Measures

Hb888 employs internationally recognized security measures to keep your data safe. Our technical infrastructure undergoes regular security audits.

• SSL/TLS Encryption: All website and app communications are 256-bit encrypted.
• Two-Factor Authentication (2FA): An extra layer of security for logins and financial transactions.
• Data Center Security: Servers are maintained under 24/7 monitoring with physical security measures in place.
• Encrypted Database: All stored data is secured through encryption.
• Regular Audits: Our systems are regularly audited by independent third-party security experts.
• Restricted Access: Staff can only access information that is strictly necessary for their role.

7Your Privacy Rights

As an hb888 member, you have important rights over your own data. Contact our support team to exercise any of these rights.

8Child Protection Policy

Hb888 strictly prohibits anyone under 18 from using its platform. We do not knowingly collect any information from minors.

• Age verification is mandatory at registration.
• If a member is found to be a minor, their account will be closed immediately.
• Any data collected from a minor will be deleted immediately upon discovery.
• If parents believe their child is using hb888, please contact our support team.

9Data Retention & Deletion Policy

Hb888 retains your information only for as long as necessary — no longer. Data is kept while your account is active. After account closure:

• Financial transaction records are retained for up to 7 years in accordance with legal obligations.
• KYC verification documents are retained in accordance with regulatory authority guidelines.
• Marketing and usage data is deleted within 30 days of account closure.
• In cases of fraud or legal disputes, relevant data may be retained until the matter is resolved.

10Contact & Complaints

For any privacy-related questions, requests, or complaints, please reach out to our Data Protection team.

We typically respond within 7 business days. For urgent matters, live chat support is available for a faster response.